Legal

Privacy policy

What we collect, why, and what we do not do with it. Written to describe how this site actually behaves rather than to cover every eventuality.

Last updated 30 August 2026

What we collect

Only what you give us and what a web server records automatically. There is no profiling, no data broker, and nothing is sold.

Quote form
Name, email address, the services you selected, and anything you typed in the notes field.
Careers form
Name, email address, the role, links you shared, your answers and your CV file if you attach one.
Free tools
The website address you enter. We do not store it against you.
Automatically
IP address, browser and device string, and the page that referred you. Standard server logging.
Analytics
Only if you agree. Pages viewed, roughly where you are, and how you arrived.

Why we collect it

  • To reply to you. A quote request without an email address cannot be answered.
  • To scope the work. What you tell us about the project is what a quote is built from.
  • To consider applications. CVs and links are read by us and nobody else.
  • To stop abuse. IP addresses let us rate-limit the forms so bots cannot flood them.
  • To improve the site — but only with your consent, through analytics.

We do not send marketing emails. If you contact us, you get a reply about that enquiry and nothing else. There is no list to unsubscribe from.

Cookies and analytics

The site sets no cookies at all unless you allow analytics. The consent banner stores your choice in your browser’s local storage — that never leaves your device and is not a tracking cookie.

If you agree, we load Google Analytics 4 with IP anonymisation enabled. It tells us which pages people read and which they leave. It does not tell us who you are.

We also use Google Search Console, which sets nothing in your browser and only reports how the site appears in search results.

Declining changes nothing. Every part of the site, including both free tools, works identically either way.

To change your mind, clear this site’s data in your browser settings and the banner will appear again.

The free tools

When you run a speed check or an SEO audit, the address you enter is sent to Google’s PageSpeed Insights API from our server, and for the SEO audit we also fetch the page itself to read its tags. Google’s handling of that request is covered by their own privacy policy.

We do not keep a record of which addresses were scanned, and results are not stored against you or shown to anyone else.

Where your data is stored

On our own server — a virtual private server we configure and manage, located in India. Enquiries are stored in a MySQL database on that machine. It is not a shared host, and no third-party CRM or marketing platform holds a copy.

Email notifications are delivered through Hostinger’s mail service, so an enquiry passes through their servers on its way to us. The connection is encrypted.

The site is served over HTTPS with a certificate from Let’s Encrypt. Access to the server is by SSH key only.

Who else sees it

Nobody, other than the services that make the site function:

  • Google — PageSpeed API for the tools, and Analytics if you consented.
  • Hostinger — server hosting and email delivery.

We do not sell data, we do not share it with advertisers, and we do not pass your details to other agencies or freelancers. If a project ever required involving someone else, we would ask you first.

How long we keep it

  • Enquiries — kept while there is a live conversation, then for up to two years so we have a record of work discussed.
  • Client records — kept as long as required for tax and accounting.
  • Applications — kept for one year unless you ask us to remove them sooner.
  • Server logs — rotated regularly and not archived long-term.

Your rights

Whether you are covered by the UK or EU GDPR, or India’s Digital Personal Data Protection Act, you can ask us to:

  • Tell you what we hold about you
  • Correct anything that is wrong
  • Delete it
  • Send you a copy in a portable format
  • Stop processing it

Email hello@bizhoist.com and we will act on it within 30 days. There is no charge and you do not need to explain why.

Because we are small, this is usually done the same week — it is one person running a database query, not a ticket in a queue.

Security

Reasonable and specific measures, rather than a vague promise:

  • HTTPS across the whole site, with certificates renewed automatically
  • The database user has only the permissions it needs — it cannot delete records
  • All database queries use prepared statements
  • API keys and credentials are stored outside the web root, never in page source
  • Firewall and intrusion protection on the server
  • Regular backups

No system is perfect. If something did go wrong that affected your data, we would tell you rather than hope you did not notice.

Children

This site is aimed at businesses and is not directed at anyone under 18. We do not knowingly collect information from children. If you believe a child has sent us something, email us and we will remove it.

Changes to this policy

If we change how the site handles data, we will update this page and change the date at the top. Material changes will be obvious rather than quietly slipped in.

Contact

Questions about anything above, or a request about your data:

hello@bizhoist.com

Biz Hoist — Delhi, India.

This policy describes what our site genuinely does. It is written in plain English rather than legal boilerplate, and it is not legal advice.