Legal

Terms of service

How we work together: what a quote means, when you own the code, how payment runs, and what we are and are not responsible for.

Last updated 30 August 2026

Who these terms cover

These terms apply to anyone using bizhoist.com, including the free tools, and form the basis of any work we do together unless a separate written agreement says otherwise.

“We” and “us” means Biz Hoist, based in Delhi, India. “You” means whoever is using the site or engaging us for work.

Quotes and estimates

A quote is a fixed price for a defined scope. Once you accept it, that price does not move unless the work does.

  • Quotes are valid for 30 days from the date we send them.
  • They cover exactly what is listed in them. Anything added later is quoted separately before it is started.
  • Nothing on this website is a price list or an offer. No price shown anywhere binds us until we have quoted your specific project.

If we think a cheaper approach would solve your problem, we will say so before quoting. That is not a negotiating tactic.

Payment

  • Larger projects run on milestones — typically a deposit to begin, one or more payments during the build, and a balance on completion.
  • Smaller pieces of work may be invoiced in full on completion.
  • Invoices are due within 7 days unless agreed otherwise.
  • Retainers are billed monthly in advance and can be cancelled with 30 days’ notice on either side.
  • Payments are taken by Razorpay within India and Stripe internationally.

Work may be paused on overdue invoices. We will tell you before that happens rather than simply stopping.

Who owns the work

You do, once the final invoice is paid. On that payment, ownership of the code, designs and content we produced for you transfers to you outright.

Before final payment, the work remains ours. This is standard and it protects both sides.

Two things stay ours:

  • Generic components, libraries and internal tools we reuse across projects. You get an unrestricted licence to use them as part of your project, but not exclusivity over them.
  • Third-party software — plugins, frameworks and services — which remains under its own licence.

There is no ongoing fee for the right to keep using what we built you, and nothing we deliver stops working if you stop working with us.

Timelines

Every quote includes a realistic timeline. If we believe a deadline is not achievable we will say so rather than agree and miss it.

Timelines assume you come back to us on feedback and content within a reasonable period. Most delays on projects of this kind are waiting on material from the client, which is normal — but it does move the finish date.

Hosting and maintenance

Custom builds are hosted on servers we manage, because that is how we can make promises about speed. You are never required to host with us — if you would rather host elsewhere, we hand over the code and help you deploy it.

  • Hosting and maintenance are billed separately from the build.
  • Every project includes a support window after launch for anything that breaks.
  • A maintenance retainer afterwards is optional.
  • We aim for high availability but do not guarantee uninterrupted service. Nobody honestly can.

What we need from you

  • Content, images and access credentials in reasonable time
  • Confirmation that you have the right to use anything you supply — images, text, logos, fonts
  • A single point of contact who can make decisions
  • Feedback gathered together rather than in a long trickle

You are responsible for the legality of the content you ask us to publish. We will not build anything designed to deceive people.

The free tools

The speed check and SEO audit are provided free and as-is.

  • Scores come from Google’s PageSpeed Insights and our own checks. They are indicative, not a guarantee.
  • The “achievable” range is an estimate based on Google’s modelled savings. Real results vary with hosting, traffic and how much of the site changes.
  • Only scan sites you own or are authorised to test.
  • We may rate-limit or withdraw the tools at any time.

Nothing the tools report creates an obligation on us, and no business decision should rest on them alone.

Acceptable use

Do not use this site to attempt unauthorised access, scan systems you do not own, send automated traffic at volume, or interfere with its operation. We block and, where warranted, report such activity.

Liability

We take the work seriously and stand behind it. That said, and to the extent the law allows:

  • Our total liability for any project is limited to the amount you paid us for it.
  • We are not liable for indirect or consequential losses — lost profit, lost data, lost business opportunity.
  • We are not liable for failures in third-party services, including hosting providers, payment gateways and APIs outside our control.

Nothing here limits liability for anything that cannot lawfully be limited.

Ending an engagement

Either side can end a project in writing.

  • You pay for work completed up to that point.
  • We hand over what has been completed and paid for.
  • Deposits cover work already started and are not refundable once that work has begun.

We would far rather resolve a problem than end a project, and we will always raise concerns before it gets to that.

Governing law

These terms are governed by the laws of India, and the courts of Delhi have jurisdiction. For international clients, this does not remove consumer protections you have where you live.

Changes

We may update these terms. The version in force for your project is the one that applied when you accepted your quote — later changes do not apply retroactively to work already agreed.

Contact

Questions about anything above:

hello@bizhoist.com

Biz Hoist — Delhi, India.

These terms are written in plain English to be read rather than skimmed. They are not legal advice, and you should have them reviewed by a qualified professional before relying on them.